Jenny Yang

Hi! I’m Yung Ching(Jenny)

From user behavior to product roadmap – I connect design, research, and analytics to build better products.

Competition

🏅 2023 AAPD Merit & Popular Award

Redesign Bus+ APP

2023. 10 - 2023. 12
Increase Bus+ users' willingness to favorite stations to increase the retention rate

Role: User Researcher, Team of 6

Class Project

SafeDrive Focus: Minimizing Distractions
— Mercedes Benz GLC In-Car Panel Evaluation

2024. 02 - 2024. 06
Enhance driver focus by redesigning the car panel interface

Role: User Researcher/ Designer, Team of 4

# Automotive Display Redesign

Robotics

An Exploration Study of Rapidly Building Human-Robot Rapport Through a Social Interaction Game

Role: Redesign experiment process, Independent project

2024. 02 - 2024. 06
Enhance interaction effectiveness between participants and robots

# Experiment Redesign

Roflow Hotel Service Template — Streamlining Robot Integration in Hospitality

Role: Design Robots service workflow, Independent project

2024. 05 - 2024. 06
Streamline sales demos, and simplify robot integration for customers

# Service Robot Workflow Design

Presentations

Hou, C.-A., Chen, Y.-J., Yang, Y.-C., Huang, T.-R., Wang, Y., & Wang, E. (2024, Oct). Behind the vote: Assessing AI’s predictive power in American elections. Oral presentation at the 2024 Taiwanese Psychological Association, Taipei, Taiwan.

Peng, J.-L., Yang, Y.-C., Ho, P.-Y., Hsu, Y.-C., & Chin, H.-Y. (2023, Jul). Gift 4 U : A novel, gamified gift-giving platform. Poster presented at the 2023 Taiwanese Association of Computer Human Interaction (TAICHI), Taipei, Taiwan.